OK, so here’s my story. I ordered a couple of things (a USB CD/DVD drive enclosure for a laptop drive, and a new graphics tablet) about two weeks ago, which were shipped on 6/19 via FedEx. On 6/21, online tracking indicated that they had been delivered, by leaving them on the front porch, which is typical (even though somebody was home at the time). I got home, only to find no package. I immediately called FedEx, only to find out that the package had been left on the porch of an address somewhat similar to mine – except on the other side of town. I was told that the driver would be going out to get it the next day. I heard nothing the next day, and called FedEx again. No information, no change in the tracking (still showed delivered). I e-mailed them again on Tuesday, and was advised that I should file a loss claim, which I did. On Wednesday, the local FedEx called to tell me that they’d “try” to recover the package the next day. I heard nothing from them, and today, I got an e-mail stating that my claim had been decided, and they’d be sending me a letter in a week or so to tell me what it was they decided. So, I e-mailed them and asking what the hell they decided. Turns out, they denied my claim, with no reason as to why. So, I called them, and was told “sorry, the person handling your claim is gone, call her Monday.”

I am unable to properly express my frustration and anger at this. These fuckers knew immediately that they’d delivered it to the wrong address, and they have totally blown me off through the whole process, never communicated with me unless I initiated it, and I still don’t have the goddamn stuff I ordered. And now it looks as if they want to screw me out of the money entirely. I’m pissed. It’s not that they delivered it to the wrong address, so much (shit happens), but that they have totally blown me off.

I, personally, will never do business with a company that ships via FedEx ever, ever, again. And I sure as hell won’t be shipping anything with them again.

OK, I’m done. Gonna go see Sicko today, even though we already had a little “sneak preview” of it last week. I think everybody ought to get out there and see it. The fucking insurance companies must have given FedEx a lesson on how to screw people over.